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Maria Reiter

* 06.09.2014

Ort: Mauthausen

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Maria Reiter


Kondolenzbuch

† 06.09.2014

Fbfdg:

My wife and I stopped into Captain Ron's for the first time today on Mothers Day 2010. We Love a nice pint of Guinness and we were very happy to find it on tap here. We had prtety decent meals. I had a Pork Tenderloin Sandwich and the Better half had a spicy chicken wrap. Nothing spectacular, but nothing to complain about either.After having a couple beers each and finishing lunch we asked for the bill, it came and I was just curious to find out how much one glass of Guinness cost. 18.00 for 4 glasses .. 4.50 each which is not terrible.Here is the good part. After giving the waitress our credit card and she walked away with it and the bill she returned shortly after. now the bill was almost 10 dollars more than before. We looked at the bill again and she had added 2 more glasses of Guinness onto the bill. The waitress then never returned to the table for 10 minutes or more so I walked to the Bar and asked the manager if I could have a word with him, then I returned to the table and waited for him to arrive. 5 minutes later the waitress came back out to the table and asked if she could take the bill. I asked her what was going on and she said what do you mean.. I then said you can take the bill if you want but I have not signed it yet. Then I asked her why the bill was more when she came back after swiping the credit card. she left the table and finally the manager came to the table and asked how he could help.. I let him know the situation and he went off to the computer and 10 minutes later he came back and said that at the time the waitress tried to print out the bill it did not print. So he said the problem was when she should have hit re-print that she hit re-order instead so it re-ordered the last order she put in which was for 2 Guinness instead. I am not saying they did this on purpose, but I just want you all to know about it and to make sure you are watching the bills they bring out for you to sign, being that these bills do not show what you are actually ordered and only show the Tax and Amount.VoomsCamdenton, MO

Geschrieben am 20.07.2015 um 08:25